Candles burn best in still air. Draughts can cause a candle to smoke, soot or burn unevenly. Make sure to place them away from open windows and doors.

Looking after the wick of your candle is extremely important! Before lighting, always ensure your candle wick is trimmed to approximately 5mm.

By trimming the wick it will remove any ‘clubbing’ – the build-up of carbon that can be visible at the end of a wick, prevent the candle from sooting – black marks that will form around the edge of the candle glass, ensure better scent diffusion and prevent high flames which are unsafe.

To maximize the lifespan of your candle, you will need to set the candle memory. The size of the wax pool on the first burn sets the memory for the lifetime of the candle. When you light your candle for the first time do not extinguish it until an even wax pool reaching the edge of the glass has formed. This can take between 3-4 hours. Your candle will then burn evenly all the way down. If you extinguish your candle before a complete wax pool has been formed, you may experience “tunnelling” and you will be left with a perimeter of unburned wax.

Always use a candle snuffer to extinguish the flame. Blowing out your candle is not recommended as the molten wax can splatter and the wick may continue to glow and emit smoke.

• Do not burn if the glass is cracked or damaged.
• Ensure the candle wax pool is clear of debris prior to burning.

• Never leave a burning candle unattended.
• Burn your candle out of the reach of children and pets.
• Do not burn candles on or near anything that can catch fire.
• Do not place your candle on or near a source of heat.Do not burn candles while next to walls, windows, or below overhanging objects.
• Allow ample headroom for the candle to burn.Ensure the candle remains upright on a secure, heat-resistant surface.
• Always leave at least 15cm gap between burning candles.
• Keep wicks trimmed to 5mm (and evenly spaced) at all times to avoid smoking.
• Trim excess wax from pillar candles to ensure an even burn.Never allow the flame to touch the side of the glass.
• Never move a candle while burning. Allow the wax pool to solidify completely before moving or relighting the candle

• Always use a candle snuffer to extinguish the flame as blowing out your candle can cause the molten wax to splatter and the wick may continue to glow and emit smoke.
• Always stop burning your candle when 10mm of wax remains at the bottom.
• Extinguish the flame if it flickers, smokes or the flame gets too high.