FAQs and Safety Tips
Candle FAQs
Candle FAQs
Our candles are handcrafted using premium-quality soy wax blended with phthalate-free fragrance oils and natural cotton wicks. We avoid harmful additives to ensure a cleaner burn.
Looking after the wick of your candle is extremely important! Before lighting, always ensure your candle wick is trimmed to approximately 5mm.
By trimming the wick it will remove any ‘clubbing’ – the build-up of carbon that can be visible at the end of a wick, prevent the candle from sooting – black marks that will form around the edge of the candle glass, ensure better scent diffusion and prevent high flames which are unsafe.
Always use a candle snuffer to extinguish the flame. Blowing out your candle is not recommended as the molten wax can splatter and the wick may continue to glow and emit smoke.
- Do not burn if the glass is cracked or damaged.
- Ensure the candle wax pool is clear of debris prior to burning.
- Never leave a burning candle unattended.
- Burn your candle out of the reach of children and pets.
- Do not burn candles on or near anything that can catch fire.
- Do not place your candle on or near a source of heat.Do not burn candles while next to walls, windows, or below overhanging objects.
- Allow ample headroom for the candle to burn.Ensure the candle remains upright on a secure, heat-resistant surface.
- Always leave at least 15cm gap between burning candles.
- Keep wicks trimmed to 5mm (and evenly spaced) at all times to avoid smoking.
- Trim excess wax from pillar candles to ensure an even burn.Never allow the flame to touch the side of the glass.
- Never move a candle while burning. Allow the wax pool to solidify completely before moving or relighting the candle
Candle Safety Tips
Candle Safety Tips
Always trim the wick to 1/4 inch before each burn to reduce soot and uneven burning.
Do not leave a burning candle unattended. Always extinguish before leaving the room or going to sleep.
Burn candles out of reach and on a stable, heat-resistant surface.
Never burn your candle for more than 4 hours at a time. Allow it to cool completely before relighting.
Discontinue use when about 1/2 inch of wax remains to prevent heat damage to the container.
Use a candle snuffer or gently blow out the flame. Avoid splattering hot wax.